The following provisions, guidelines & procedures are set by our provincial and federal governments as well as those set by professional colleges/governing bodies and world health organizations. **YOU MUST CONFIRM YOU HAVE READ THIS DOCUMENT IN ORDER TO SECURE YOUR TATTOO APPOINTMENT.**

CLIENT GUIDELINES & PROCEDURES:

1. All clients will be screened BEFORE BOOKING an appointment AND again UPON ARRIVAL to the appointment as per the COVID-19 Screening Guidelines set by the Ministry of Health. Clients will be required to review and sign the screening questionnaire upon entry to the shop. This is in addition to the regular tattoo consent form.

Clients must answer NO to ALL the following questions in order to be allowed at the tattoo shop:

  • Do you have a fever, new onset of cough, worsening chronic cough, shortness of breath, difficulty breathing, or any flu/cold like symptoms?
  • Have you travelled outside of Canada in the last 14 days?
  • Have you had close contact with anyone with acute respiratory Illness or who has travelled outside of Canada in the past 14 days?
  • Have you had a confirmed case of COVID-19 or have had close contact with a confirmed case of COVID-19?
  • Do you have 3 or more of the following symptoms: sore throat, runny nose/sneezing, nasal congestion, hoarse voice, difficulty swallowing, decrease or loss of sense of smell, chills, headaches, unexplained fatigue/malaise, diarrhea, abdominal pain, or nausea/vomiting?

Clients who answer YES to any of these questions WILL NOT be able to enter the shop.

Self-Assessment Tool

2. UPON ARRIVAL TO THE SHOP:

  • Clients are required to wait in their vehicle (or outside the building).
  • Clients are asked to arrive 5-10 minutes prior to their appointment.
  • Clients are to call the shop at 289-337-3322 (or their tattoo artist directly) to confirm their arrival.
  • Clients will only be allowed to enter the shop when a tattoo artist/counter staff instructs them to do so.
  • Your temperature will be taken with a non-contact infrared thermometer.

3. Clients must wear a FACE MASK to and during their appointment. If you do not bring a mask, one can be provided to you for a nominal fee. Please note: bandanas and home made cloth masks are not adequate face coverings for tattoo procedures. A level 2 medical mask, which can be purchased at the shop, is required.

4. CLIENTS MUST COME ALONE TO THEIR APPOINTMENTS. Anyone else will not be permitted inside.

 5. ABSOLUTELY NO CHILDREN PERMITTED IN THE SHOP. Please note, this is a Government mandated, mandatory protocol that we have to implement.  No exceptions. Your appointment will be cancelled/rescheduled and you will forfeit your deposit.

6. Clients MUST use hand sanitizer and/or wash their hands upon entry to the clinic AND before they leave the clinic.

  • Clients who wear gloves to the clinic will be asked to remove and dispose of them.
  • Hand sanitizers are located throughout the shop.
  • A dedicated sink will be available for patient handwashing.

7. Only 1-2 clients are permitted in the waiting room. We will call you when you are able to come in.

8. No outside food/drink will be permitted. Please only bring your cell phone and payment inside.

9. Clients are asked to not use the washroom facilities unless it is absolutely necessary.

 10. Clients MUST provide payment via Debit, Visa, MasterCard or Amex (tap method is strongly suggested).

11. Strict 24-Hour Cancellation Policy. Appointments are at an absolute premium and we require a day’s notice to reschedule. Deposits will be dishonoured for last minute cancellations and no-shows.

12. We are not applying face and neck tattoos at this time (back of neck excluded).

13. ALL TATTOO DEPOSITS ARE NON-REFUNDABLE. A $10 PPE surcharge will be added to all tattoo sits to cover the cost of difficult to source and costly medical grade safety equipment.

TATTOO ARTIST/SHOP STAFF GUIDELINES AND PROCEDURES

The following provisions, guidelines & procedures are set by our provincial and federal governments as well as those set by professional colleges/governing bodies and world health organizations.

1. Tattoo artists have completed refresher courses and upgraded their knowledge and skillsets such as those available through the World Health Organization. Some of these certificates include:

  • Infection Prevention and Control (IPC) for Novel Coronavirus (COVID-19)
  • eProtect Respiratory Infections (EN)
  • Standard Precautions: Hand Hygiene
  • Standard Precautions: Waste Management
  • Blood Borne Pathogen Certification
  • Participation in a private Cross-Contamination Prevention seminar

2. Appointment times will be spaced out to maintain social distancing and minimize overall interactions.

3. Time will be allocated after each appointment for enhanced cleaning/sanitizing of any touch surfaces and equipment.

4. As always, tattoo artists wash/disinfect their hands before/after every client.

5. Tattoo artists and shop staff will use Personal Protective Equipment (PPE) such as face masks/face shields and gloves.

6. We use 100% disposable tattoo supplies and barriers. However, there will be enhanced cleaning and sanitizing of any high touch surfaces that will be completed at start of day, in between every patient, and at end of day.

7. A minimal number of tattoo artists will have hours during the same time frame. This will ensure that we have adequate space, maintain social distancing and minimize overall interactions.

8. Tattoo artists and office staff are being monitored regularly and must also follow the COVID-19 screening guidelines.

9. No staff member or client shall be allowed into the studio if they cannot meet the self-assessment guidelines provided by Ontario Public Health, have returned from travel within the last 14 days, or suspect they have been in contact with anyone infected with COVID-19.

10. Clients in high risk demographics, such as the elderly, or those with compromised-immunity will be discouraged from getting tattooed unless they can provide a letter of support from their medical-professional. Clients with immune-compromised family members under the same roof as them will also be discouraged from getting tattooed.

11. External signs are posted indicating COVID-19 physical distancing protocols, along with floor markings where lines may form.

12. We have a single point of entry. Hand sanitizer is available at this entrance/exit for public and staff use.

AS PER THE MINISTRY OF HEALTH, THE TELL TALE HEART IS REQUIRED TO TRACK ALL CLIENTS, TATTOO ARTISTS AND OFFICE STAFF WITHIN THE SHOP; CONTINUALLY MONITOR FOR ANY SUSPECTED CASE; AND REPORT ANY PERSON SUSPECTED OR CONFIRMED TO HAVE COVID-19.